Privacy & Cookie Policy

Effective Date: 01 April 2025

Cadogan Landscapes Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

This Privacy & Cookie Policy explains what personal data we collect, how we use it, and your rights in relation to it when you use our website [cadoganlandscapes.co.uk] or communicate with us.

1. Who We Are (Data Controller)

Cadogan Landscapes Ltd
Earlsfield Business Centre,
9 Lydden Road,
London, United Kingdom, SW18 4LT
Email: info@cadoganlandscapes.co.uk

We are the data controller responsible for your personal data collected through this website.

2. What Personal Data We Collect & Why

A. Automatically Collected Data (via Cookies & Analytics)

When you visit our website, we may automatically collect data including:

  • Your IP address

  • Browser type, device, and operating system

  • Pages visited before and after arriving at our site

  • Pages viewed, time spent, clicks, scrolling and other activity

  • Session timestamps

Purpose:

  • To monitor site performance

  • Understand user behaviour

  • Improve user experience

Legal Basis:

  • Legitimate interest (essential cookies)

  • Consent (analytics/performance cookies, via our cookie banner)

B. Data You Provide Voluntarily (e.g., Forms or Email)

When you contact us via webform or email, we collect:

  • Name

  • Email address

  • Message content or project details

Purpose:

  • To respond to your enquiry

  • To communicate with you

  • To provide services

Legal Basis:

  • Consent (via form submission)

  • Contract (if services are engaged)

3. How We Use Your Data

We use your personal data to:

  • Provide and manage services

  • Respond to enquiries and messages

  • Improve our website and customer experience

  • Monitor for security and fraud

  • Comply with legal and financial obligations

  • Send marketing communications (only if consented)

4. How Long We Retain Your Data

  • Webform submissions: 12 months

  • Analytics data (via Google): up to 26 months

  • Contractual/financial data: up to 7 years (for legal/tax compliance)

5. Sharing Your Data

We do not sell or trade your data. We may share limited personal data with trusted third parties who help us operate our website and deliver services, including:

  • Squarespace (our website platform)

  • Google Analytics (site performance tracking)

  • Google Fonts / Adobe Fonts (for web font delivery)

Some of these providers may store data outside the UK/EEA. Where this occurs, we ensure your data is protected using Standard Contractual Clauses or similar safeguards.

6. Cookies & Tracking Technologies

We use cookies to ensure our website functions properly and to improve the experience for users. Cookies are small files stored on your device.

Types of cookies we use:

  • Necessary cookies (always active) – enable essential functions like page navigation and security.

  • Analytics & performance cookies (only with your consent) – help us understand how visitors use the site.

You can manage your preferences via our cookie banner or your browser settings. For full details, see Squarespace’s cookie documentation.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Rectify any incorrect or incomplete data

  • Erase your personal data (in some cases)

  • Restrict or object to processing

  • Withdraw consent where we rely on it

  • Data portability (where applicable)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at: info@cadoganlandscapes.co.uk

8. How We Protect Your Data

We use appropriate technical and organisational measures to safeguard your data, including:

  • SSL encryption on our website

  • Access controls on data systems

  • Regular security monitoring (via Squarespace)

  • Limited access to personal data

9. Updates to This Policy

We may update this policy from time to time. When we do, we will update the effective date at the top of this page. We recommend checking this page periodically.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy or would like to exercise your rights, please contact:

Email: info@cadoganlandscapes.co.uk
Post: Cadogan Landscapes Ltd,
Earlsfield Business Centre,
9 Lydden Road,
London, SW18 4LT, United Kingdom